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FAQ page
All your questions:
Shipping
Shipping disclaimer
If you encounter an issue following delivery, I can only invite you to visit the carrier’s website and contact them.
For any delivery problem, In No Case I am responsible for any damage, loss, or problem concerning shipping for any product(s) on the store.
This is out of my control. All orders are followed with a tracking number.
If you prefer “insurance”, please choose “Premium shipping protection” on the checkout page, this will protect your order against any shipping-related issues.
Order processing time
I will do my best to make your cable as fast as possible,
(unless there is strong demand, this may even impact parts that are in stock), but quality first!
– For custom cables: 6-10 days maximum.
– Stock parts (DIY Kit & Parts): 1-2 days.
What are the Delivery Times?
Once shipped count :
– (~48h France)
– (~3 to 6 days for Europe.)
– (~6 to 14 days for the international.)
Shipping is free only on custom cables [France Only] or
100€ minimum on the entire store [FR/EU]
for other products, here is an estimate of the shipping cost :
France : Free (custom cables only) – 4,99€ (for DIY Kits & Parts)
Europe : 3,99€ (for custom cables) – 9,99€ (for DIY Kits & Parts)
International : 5,99€ (for custom cables) – min 17.99€ (for DIY Kits & Parts)
Cables
All Cables are in 2.0, if your device needs a 3.0 cable to be powered, please note:
I am not responsible for any compatibility error.
All custom cables are guaranteed for 1 year which include soldering problem only, shipping costs will be paid by me for the return and shipment to your home.
(If the cable is still under warranty)
Not covered by the warranty : any physical problem, manipulation caused by the user: (stretching coils, scratching on heatshrink, or other manipulations that could damage the cable).
For pure aestheticism !✨Some people like to have beautiful quality products in their setup, it would be sad to have great devices but with a cable (basic, sad), hence the usefulness of a beautiful custom cable made to order and to your taste, which will enter in perfect harmony with your setup ! 🎮
No ! It’s just for aesthetics only ! ✨
The Techflex is not mandatory, however it adds some rigidity to the cable if you have a coil.It is also appreciated to give an accent to the chosen paracord, or to give an (metal) effect with the “Carbon” or “Clear” color.
I do not suggest more than 1.8m because on some keyboards the RGB does not work well, like on the “DROP CTRL & ALT” or the “Club’s K-Type”.